United Business Solutions (UBS)

At UBS, we value the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information that we obtain from individuals and businesses in the course of providing our IT and software services. This Privacy Policy applies to our operations in Australia.

1. Information Collection
   1. 1 Personal Information: We may collect personal information from individuals and businesses, including but not limited to:
      • - Names, contact details, and job titles
      • - Company information and business details
      • - Billing and payment information
      • - Usernames, passwords, and login credentials
      • - Information provided through correspondence, inquiries, or customer support
   2. 2 Website and Cookies: When you visit our website, we may collect certain information through cookies and similar technologies. This may include your IP address, browser type, operating system, and other browsing information. We use this information to analyze trends, administer the website, track user movements, and gather demographic information.
2. Use of Information
   1. 1 Service Delivery: We use personal information to provide our IT and software services to our customers. This includes communicating with customers, managing customer accounts, processing orders and payments, and providing customer support
   2. 2 Marketing and Communication: With your consent, we may use your personal information to send you promotional materials, updates, and newsletters about our products and services. You can opt-out of these communications at any time
   3. 3 Legal Obligations: We may use or disclose personal information when required by law, court order, or government regulations
3. Data Security
   1. 1 Security Measures: We employ reasonable security measures to protect personal information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards.
   2. 2 Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
4. Disclosure of Information
   1. 1 Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our IT and software services. These service providers may have access to personal information but are only permitted to use it for the purpose of providing their services to us.
   2. 2 Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, personal information may be transferred as part of the transaction. We will take appropriate measures to ensure the confidentiality of personal information is maintained during such transactions.
5. Your Rights and Choices
   1. 1 Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections or updates to that information.
   2. 2 Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
   3. 3 Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Changes to the Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.

7. Contact Us
   If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.